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Add Live Interaction To Your Website Without Coding Using Screenleap’s New Integration Feature

By Screenleap on February 8, 2022 in Screenleap

We are excited to announce that you can now add support for live interaction (screen sharing, video conferencing, audio conferencing, chat, and more) to your website using our new integration feature by simply adding a snippet of code to your website:

No additional coding is required!

You and your users will be able to take advantage of all of the benefits of Screenleap’s live-collaboration platform directly from your website without needing to use another app or online service—all you and your users need is a web browser. You can use our integration feature to streamline your sales process with your prospects, provide your customers with more effective support, collaborate more easily with external users, host your online classes directly from your website, and more.

Configuration

Configuring your Screenleap integration is easy: after adding the Screenleap integration code to your website, you will be able to configure your integration from the integration settings page. The integration settings page also allows you to customize the integration to fit your specific needs—without the need for any programming.

Example Integration

You can use our integration feature to enable all sorts of interactions on your website with your users and colleagues. One common interaction is to allow your customer support agents to be able to see your customers’ screens so they can provide them with faster and more effective support. An example integration with your support page could look like the following for your support agents:

Your support agents will be able to start a support session with your customers by asking them to go to your support page on your website. Your support agents can then go to the support page, start a support session, and select the customer whose screen they want to view. If the selected customer grants permission to share his/her screen, your support agent will be able to see his/her screen immediately from your website:

Best of all, your customers will not need to manually click on any share links or enter any share codes to join the support session: they will be automatically connected when the support session starts.

Please take a look at our integration use cases page to see more common uses cases for our integration feature, the benefits of using our integration feature for those use cases, and suggested configuration settings and demos for those use cases that you can try out.

Let Us Know What You Think

This release is the culmination of our 10-year journey to fulfill our original vision for Screenleap: to make it possible for you to easily add support for live-collaboration to your website so that you can interact in real-time with your users remotely just as easily as if they were sitting right next to you.

We would love for to hear your feedback regarding the new integration feature, how you are using it to improve your interactions with your users and colleagues, and anything we can add to make it work better for you. Please get in touch with us at support@screenleap.com.

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Early-Access to Computer Audio Conferencing Now Available

By Screenleap on September 17, 2020 in Screenleap

We are excited to announce the early-access release of our new computer audio conferencing feature. Computer audio conferencing allows you to speak with the people in your meetings using your computer’s microphone and speakers. You no longer need to call a separate dial-in number in order to speak to each other, which makes it even easier and faster to start your meetings.

Enabling Computer Audio Conferencing

Audio conferencing is available to users on our paid subscription plans. If you are a paid subscriber, you can enable computer audio conferencing by going to your Settings & Preferences from the Account menu. Select Yes, use computer audio conferencing for the Audio Preferences setting and then save your change.

Using Computer Audio Conferencing

When you start a meeting with computer audio conferencing enabled, you will be able to speak to other people in your meeting using your computer’s microphone and speakers. Everyone will need to be on a computer with a microphone and speakers and using a modern browser (Chrome, Firefox, Edge, or Safari) in order to user computer audio conferencing. Computer audio conferencing also works for mobile viewers using any browser on Android and the Safari browser on iOS devices.

The microphone and speakers default to the defaults for your computer. You can change the microphone and speakers used by moving your mouse over the Room panel.

You can mute your microphone during your meeting by clicking on the microphone icon.

Limitations

Computer audio conferencing is currently only available when you use our our installation-free screen sharing option. Support for computer audio conferencing will soon be available in the Screenleap for Mac and Screenleap for Windows apps.

Computer audio conferencing is also limited to a maximum of ten participants during the beta period.

Share Your Feedback

We would love to hear what you think of the new computer conferencing feature and if you have any suggestions for improvements. We take your feedback very seriously!

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Collaborative Screen Sharing Now Available

By Screenleap on November 12, 2019 in Screenleap

We are excited to announce that collaborative screen sharing is now available for the Screenleap for Mac and Screenleap for Windows apps. The collaborative screen sharing feature allows you to share control of your computer with your viewers so that you can seamlessly collaborate together online.

You and the viewer you are collaborating with will each have your own mouse cursor to control. You will both be able to interact with your computer using your respective keyboards and mice at the same time—it’s even better than having the other person sitting next to you at your computer since you don’t have to share your keyboard and mouse!

How It Works

To share control of your screen with one of your viewers, you will need to have at least one person viewing your screen share. Once you have people viewing your screen, click on the mouse icon on the Screenleap console, select a viewer, and then select Share mouse/keyboard control.

Your viewer will now be able to control your computer from their browser—they do not need to download or install any software. You and your viewer will have your own mouse cursor to control (your viewer’s mouse cursor will be green and will include the viewer’s name). Your viewer will be able to point things out on your screen using his/her mouse, scroll through documents using his/her scroll wheel, and interact with your screen by clicking with his/her mouse and typing on his/her keyboard.

You can switch the viewer you are collaborating with by clicking on the mouse icon and selecting a new viewer. You can disable control sharing by clicking the mouse icon again and selecting Disable control sharing.

Permissions

If you are using a Mac computer, you will need to grant the Accessibility permission to the Screenleap app before you will be able to share control with your viewers. To grant the permission:

Open your System Preferences.
Click on Security & Privacy.
Click on Accessibility.
Check the box for the Screenleap app (you may need to click the lock icon and enter your password to allow for checking the boxes).

Limitations

The viewer sharing control of your computer will need to make sure the viewer page is the active window and the active tab. If another window is in front of the viewer window, then your viewer’s actions will not be passed to your computer.

Availability

Collaborative screen sharing will take your online collaboration to the next level by allowing you to interact as effectively online as if you were in the same room together. It is available to all users with a paid plan. Please contact us at support@screenleap.com if you would like a free trial to test out the feature.

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Announcing Screenleap for Education

By Screenleap on October 22, 2018 in Education, Screenleap

We are excited to announce the general availability of Screenleap for Education, a new solution designed specifically for teachers. Screenleap for Education is the easiest way for teachers to share their screens with their students and record it for later viewing. As always with Screenleap, students can view from any web-enabled device without installing any software.

Teachers can use Screenleap for Education to:

allow students to follow along from any device,
allow-visually impaired students to easily see their screens,
give students the ability to review lessons before their exams,
track student engagement in real-time, and
save hundreds of hours each year by not having to reteach lessons to students who miss a class.

Setup Classes

Getting set up with Screenleap for Education is easy: teachers can create classes and add students manually using our web interface or by importing the class and student information from a CSV file. Only students added to a class will be able to view the screen share for that class.

Screen Share for a Class

Screenleap for Education makes it easy for teachers to share their screens with their students. They can start a screen share for a class with a single click. We support sharing from Windows, Macs, Chromebooks, iPhones/iPads, and Android devices (including SMART Boards).

Students will see the list of classes they have been added to when they sign in. They can view the screen share for a class and listen to the audio with a single click—there’s no need for teachers to share a new link or code with their students each time they share their screen.

Share Recordings

When teachers share their screen using Screenleap for Education, we can automatically record their screen shares (including audio) using our cloud recording feature and make it available to their students after the screen share ends. Because we perform the recording in the cloud, there is no need for teachers to upload any recording after they finish their screen shares: it automatically becomes available after the screen share ends. Making recordings of their classes available to their students will help teachers improve their students’ learning by allowing students to review class lessons before their exams and when they miss a class.

Track Student Engagement

Screenleap for Education also allows teachers to track student engagement in real-time. Once they start sharing their screen for a class, they can open up a separate page that allows them to see which of their students are engaged with their lesson.

We track and show them when students are viewing their screen share so they can see when their students are watching their screen share and when they are viewing another site. This allows them to see when they are losing their students’ interest or when they need to intervene with specific students who are not paying attention. Teachers can also review the student engagement graphs after their screen share ends from the recordings page.

Sign Up for Free Pilot

Screenleap for Education costs $99/year per teacher. We are currently offering Screenleap for Education for free for the fall semester. This will let you try out Screenleap risk-free at your school so you can see the benefits for yourself.

If you have any questions or would like to schedule a demo for your teachers, please contact us at sales@screenleap.com.

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