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Enjoy Crystal-Clear Calls With HD Audio Conferencing

By on September 28, 2014 in Screenleap

As you head back to work or school, we want to share with you some recent changes that will make your screen sharing experience even better:

  • Improved audio conferencing call quality
  • New default presenter app

HD Audio Conferencing

Our audio conferencing feature has gotten even better: It now features improved audio quality for crystal-clear conference calls. With this change, we are also bringing our audio conferencing feature out of beta so it is only available on our paid plans.

Learn more about our audio conferencing support »

hd_audio_conferencing

New Default Presenter App

After a long period of testing, we are excited to announce that we are switching the default presenter app on Windows computers from the applet to our Screenleap for Windows app. As we discussed previously, the benefits of our new Screenleap for Windows app is that you no longer have to install Java (or keep it updated) in order to share your screen.

You will need to perform a quick, one-time install the first time you need to share your screen. Your viewers will continue to be able to view from any device without installing any software.

Coming Soon

We are putting the finishing touches on our WebRTC-based implementation of our browser share extension. Users on Chrome or Firefox will soon be able to experience a significant improvement in performance by taking advantage of WebRTC’s browser-to-browser connections. Unlike other WebRTC-based screen sharing solutions, Screenleap’s solution will also work on browsers that don’t support WebRTC (albeit with slightly slower performance).

Thanks again for your continued support!

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Viewer Cam Feature Now Available on Screenleap for Mac app

By on August 11, 2014 in Screenleap

We are excited to announce the general availability of the viewer cam feature for customers using the Screenleap for Mac app. The viewer cam is a small screen that appears below the control panel when a viewer starts viewing your screen.

It allows your presentations to run more smoothly by giving you a real-time view of what your viewers are seeing: you no longer have to ask your viewers if they are seeing what you are seeing before continuing with a presentation.

screen_share_viewer_camIf you change the slide on your screen and you see the new slide in the viewer cam, then you can be confident that your viewers are also seeing the same slide.

The viewer cam feature is available to customers on a paid plan. You can enable the viewer cam feature from your Settings & Preferences. You can hide the viewer cam during your screen share by clicking on it.

The viewer cam feature is currently only available for the Screenleap for Mac app, but it will be added to the Screenleap for Windows app in the near future.

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Schedule Your Screen Shares In Advance With Meetings

By on June 2, 2014 in Screenleap

We are excited to announce the launch of a long-awaited feature: you can now schedule screen shares in advance using our meetings feature. Previously, you had to start a screen share before you could get the share code and share link needed to share with your viewers. Now, you can send the share links in advance.

To create a meeting, simply click on the Meetings link and then on the Create new meeting button. You can then enter information about the meeting and invite participants to it.

meeting_new

Audio Conferencing Information

You can specify whether you want to omit the audio conferencing information, include information for our audio conferencing service, or provide your own. The audio conferencing information will be included in the email invitations sent to participants.

Meeting Invitations and Reminders

You can also specify whether you want us to automatically email invitations to the meeting participants. The invitations will contain a link that participants can click on to join the meeting. You can also specify whether you would like us to send a reminder to the meeting participants an hour before the meeting starts.

meetings

To start a meeting, simply click on the Start button for the meeting.

The scheduled meetings feature is available on our Pro and Premium Accounts. All users with a Screenleap account will be able to try out the meetings feature until June 16 for free. Sign in now to give it a try.

We hope the meetings feature makes it even easier for you to share your screen. Please let us know what you think of it!

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Announcing Screenleap for Support: Easily View Your Users’ Screens

By on April 30, 2014 in Screenleap

Screenleap has always been the easiest way for you to share your screen with others. Starting today with the launch of Screenleap for Support, it is now also the easiest way for you to see someone else’s screen.

How It Works

Viewing a user’s screen is a snap: you simply need to click a button on your dashboard to start a new support session and then send the generated share link to the user.

customer_support_dashboard

Once the user clicks on the link and goes through a quick app install, you will be able to see the user’s screen.

If you’re in touch with your users by phone, you can direct them to click a link on your website that takes them to a page where they can enter a share code. Once they enter the share code that you tell them, they will share their screen with you after a quick app install.

customer_support_share_page

Benefits/Features

Please take a look at the detailed overview of the Screenleap for Support solution to learn more about its benefits and features.

Pricing

The Screenleap for Support solution costs $39/agent/month. A free 14-day trial is included with all new accounts.

 

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