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Recording Feature Now Available For the Screenleap API

By Screenleap on August 3, 2015 in Screenleap

We are excited to announce the general availability of the recording feature for the Screenleap API. The recording feature allows you to give your users the ability to record their screen shares from your products and services. Whether running a training session, giving someone support, or walking a client through a demo, your users can now record their screen shares so that they are available for future viewing or for sharing with others.

Using the Recording Feature

You can enable recording of a screen share by adding the recordVideo=true parameter to your API request to create a new screen share. We offer the following JavaScript calls for controlling your recording:

screenleap.startRecording(): Use this JavaScript call to start recording after your screen share has begun.

screenleap.stopRecording(): Use this call to stop recording before the screen share has ended.

If you would like to start recording as soon as your screen share starts, add autoRecord=true to the API request to create a new screen share.

The Recording Process

After the screen share being recorded ends, the recording will be processed and converted into an MP4 video. You will be notified when the processing has completed either via email or via an HTTP callback. We will provide you with a link in the notification that you can use to download your recording. You can edit the callback URL from your Developer Account.

You can easily track the status of your recordings from the API Activity Report. The report will also give you access to the download link for the recording. Please note that we only store recordings for a period of one month. You will need to download your MP4 file and store it somewhere else if you want to be able to access your recording beyond the one-month period.

Pricing

If you enable the recording feature for your API screen share, the cost of the recording will be calculated as follows:

Cost = Recording Duration x Cost of 5 Participants

As an example, our standard SSL screen share cost $0.01/minute per participant. If you enable recording for the screen share, the cost would be $0.05/minute multiplied by the duration of the recording. This cost would be in addition to the cost of the screen share.

Limitations

The recording feature currently doesn’t support the recording of audio, but it is something we hope to support in the future.

Give It A Try!

Our easy-to-use screen sharing just became easy to share! For more information on the recording feature, please check out our API recording page.

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Plugin Support Disabled In Latest Version Of Google Chrome

By Screenleap on May 22, 2015 in Screenleap

To allow you to share from as many computers as possible, Screenleap offers you multiple ways of sharing your screen. We offer a Windows app, a Mac app, a Java applet, and a browser extension. Sharing your screen using the Chrome browser, however, has become more limited starting with version 42 of Chrome as Google has decided to disable support for the NPAPI plugin that our Java applet depends on. As a result of this change, you will no longer be able to share your screen using the Java applet if you are using the Chrome browser.

Work-Around

To work around this issue, we have switched all Java applet users over to the Screenleap for Windows and Screenleap for Mac apps. As an alternative, you can also use our Screenleap browser extension, which now supports full-screen sharing. If you using Firefox or Internet Explorer, you can switch back to using the Java applet by doing the following:

After signing in to the Screenleap site, move your cursor over the “Account” link on the top-right corner of the page and click on the “Settings & Preferences” link.
Select “Java applet” for the “Share your screen using” option.
Save your settings and then start a new screen share.

Re-Enabling the Java NPAPI Plugin

If you are having problems getting the Screenleap for Windows app working for any reason, you can temporarily re-enable support for the Java applet plugin by first following the steps above to switch back to using the Java applet and then doing the following:

Go to: chrome://flags/#enable-npapi
Click “Enable” for “Enable NPAPI” option.

Please be aware that this option will only work for the next few months as Google plans to completely remove support for all plugins (including the Java applet plugin) in September.

Please contact us if you need any assistance with using the alternative presenter apps or re-enabling the Java applet plugin temporarily.

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Simplify Sharing With Gmail Integration For Screenleap Browser Extension

By Screenleap on May 18, 2015 in Screenleap

We would like to share with you some recent changes that we have made to our browser extensions:

We have merged the functionality in the Screenleap for Gmail browser extension into the Screenleap browser extension.
Java is no longer required to share your screen with the new Gmail integration. All you need is the browser extension.

All-In-One Extension

You no longer need to install a separate browser extension to integrate Screenleap with Gmail. It has now been added to the Screenleap browser extension. We decided to merge the two extensions together to reduce the confusion caused by having multiple browsers extensions and to make it easier to enhance the extension in the future. The merged Screenleap extension will be the only extension that we support going forward. Please uninstall the Screenleap for Gmail extension if it’s installed and install the merged Screenleap extension.

Java No Longer Required

The Screenleap for Gmail extension required that Java be installed in order to share your screen. This requirement created a hassle if you did not have Java installed as you would have to download Java, install it, and restart your browser before you were able to start sharing your screen. With the new Gmail integration, all you need is the browser extension.

How To Use

Install the Screenleap extension and then refresh the Gmail tab. Once installed, two new icons will appear in the bottom of your Gmail compose window. To start a new share from Gmail, simply click on either the screen or browser icon. The screen icon is used to initiate sharing of your entire screen. The browser icon is used to initiate sharing of just your browser window.

Once your screen is shared, the share link will automatically be inserted into your email message. You can then share the view link with your viewers by emailing them directly from Gmail.

Future Integrations

We will be integrating the Screenleap extension with other tools that you frequently use. Please let us know what integrations you would like to see!

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Happy 2015!

By Screenleap on January 15, 2015 in Screenleap

Happy New Year Screenleapers!

As we bid goodbye to another great year, we would like to highlight the enhancements made to Screenleap in 2014 to make screen sharing even easier for you and give you a preview of what’s in the works for 2015.

2014 HIGHLIGHTS

Branded Company Account

We added the ability to customize the look-and-feel of your accounts so that you can increase your viewers’ exposure to your brand for those important sales, support, and training calls. The Branded Company Account also includes support for integrating the screen share viewer into your website, so your users don’t have to leave your site to view your screen shares.

Web Chat

You can now quickly communicate with your viewers during your screen shares without having to jump on a call with our integrated web chat feature.

Screenleap for Support

Screenleap for Support allows you to easily see someone else’s screen so that you can provide them with better support. All you need to do is send a link to the person whose screen you want to view. The person will be guided through a quick install and then you will be able to see the person’s screen.

Meeting Scheduler

You can now schedule screen shares in advance using the meetings feature. Meeting participants will receive an email that includes a link to the meeting and information for connecting to the audio conferencing bridge.

HD Audio Conferencing

We have upgraded our audio conferencing service so that you can enjoy crystal-clear conference calls.

COMING UP IN 2015

Faster Screen Shares

We have a beta version of a new web technology called WebRTC available on our browser extension for you to try out. WebRTC allows us to reduce the latency so that changes to your screen show up on your viewers’ screens faster. We will be rolling out the technology to all our presenter apps later this year.

Recording

We will be launching support for recording your screen shares to both our subscribers and to our API developers at the end of the month. The recording feature will allow you to record your screen shares for later playback.

Integrated Audio

We will be adding support for sharing audio directly from your computer so your viewers won’t need to dial-in to hear your presentation.

iPhone/iPad/Android Sharing

We will be adding support for sharing from your iPhones, iPads, and Android devices later this year.

Collaboration Features

We will be making Screenleap more interactive this year. To start, we will be adding support for viewing your viewers’s mouse so that your viewers will be able to point things out to you during the presentation.

WISHING YOU A HAPPY 2015

We would like to thank you again for making 2014 a great one. We really appreciate all the feedback and suggestions that you have provided us over the last year: Screenleap is the tool it is today because of you. Wishing you lots of health, happiness, and success in 2015!

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