We are excited to announce that you can now share videos directly with your viewers during your share sessions. Previously, if you wanted to share a video with your viewers, you would do it through our screen sharing feature. The drawback of doing this, however, was that the quality wasn’t as good as watching the video directly because sharing the video via screen sharing resulted in a video with a lower quality and frame rate. In addition, if the video that you were sharing had audio, it was often difficult to ensure that the audio was also being shared correctly with your viewers.
Our new video sharing feature addresses these issues by sharing the video directly with your viewers so they can view it in their browser window, making it as easy for them as watching a video on YouTube. The video is shared in the original high quality and without any lag. The audio is also played in the original high quality.
To use the video sharing feature, simply click on the Video button that is visible once you have started your share session. When you click the button, you will be asked to enter the URL of the video that you would like to share. To share a video, paste in the URL of the video and click the Share video button. If you are planning to share the same video during each of your share session, you can save time by setting a default video URL in your Settings & Preferences. We currently support sharing videos from YouTube, Vimeo, and Wistia. Please let us know if there’s another video hosting platform you would like us to support.
The share video feature is only available on paid plans. If you would like to try out the feature, please contact us at support@screenleap.com to get set up with a free trial.
We are excited to announce that you can now add support for live interaction (screen sharing, video conferencing, audio conferencing, chat, and more) to your website using our new integration feature by simply adding a snippet of code to your website:
No additional coding is required!
You and your users will be able to take advantage of all of the benefits of Screenleap’s live-collaboration platform directly from your website without needing to use another app or online service—all you and your users need is a web browser. You can use our integration feature to streamline your sales process with your prospects, provide your customers with more effective support, collaborate more easily with external users, host your online classes directly from your website, and more.
Configuration
Configuring your Screenleap integration is easy: after adding the Screenleap integration code to your website, you will be able to configure your integration from the integration settings page. The integration settings page also allows you to customize the integration to fit your specific needs—without the need for any programming.
Example Integration
You can use our integration feature to enable all sorts of interactions on your website with your users and colleagues. One common interaction is to allow your customer support agents to be able to see your customers’ screens so they can provide them with faster and more effective support. An example integration with your support page could look like the following for your support agents:
Your support agents will be able to start a support session with your customers by asking them to go to your support page on your website. Your support agents can then go to the support page, start a support session, and select the customer whose screen they want to view. If the selected customer grants permission to share his/her screen, your support agent will be able to see his/her screen immediately from your website:
Best of all, your customers will not need to manually click on any share links or enter any share codes to join the support session: they will be automatically connected when the support session starts.
Please take a look at our integration use cases page to see more common uses cases for our integration feature, the benefits of using our integration feature for those use cases, and suggested configuration settings and demos for those use cases that you can try out.
Let Us Know What You Think
This release is the culmination of our 10-year journey to fulfill our original vision for Screenleap: to make it possible for you to easily add support for live-collaboration to your website so that you can interact in real-time with your users remotely just as easily as if they were sitting right next to you.
We would love for to hear your feedback regarding the new integration feature, how you are using it to improve your interactions with your users and colleagues, and anything we can add to make it work better for you. Please get in touch with us at support@screenleap.com.
We are excited to announce that you can now share a full-screen video of yourself to your viewers using your webcam to introduce yourself and connect with your viewers during your meetings.
To enable full-screen video conferencing, click the Video button after starting your meeting.
Your viewers will see a full-screen view of what your webcam is sharing. Full-screen video conferencing differs from the previously-available embedded video feature in that your viewers will see a full-screen video of your webcam, whereas the embedded video feature shows your webcam embedded in your shared screen. To switch back to sharing your screen, click the Screen button.
If you do not want to allow video conferencing for your meetings, you can disable it from your user preferences.
Coming Soon
We hope you find the full-screen video conferencing features useful for your meetings. Please stay tuned for an announcement on how you can easily start branded meetings directly from your website without going to the Screenleap website! Please contact us at support@screenleap.com if you would like early access to this feature.
We are excited to share that the installation-free sharing option that has been available on the Screenleap site is now available in our API. You will now be able to offer your users the ability to start share sessions from your website and allow them to interact with other users through screen sharing, 2-way audio conferencing, and video conferencing—all without needing anyone to install any software. All they need is a modern web browser.
Installation-Free Sharing
With this release, you will now be able to offer installation-free sharing and viewing to all your users who are using a modern desktop browser (Chrome, Edge, Firefox, and Safari). Viewers will be able to continue to take advantage of the convenience of installation-free viewing while presenters will now also benefit from the convenience and benefits of installation-free sharing. This includes never needing to worry about needing to install a native app in order to join a share session or having to worry about a mandatory app update at an inopportune time right before an important meeting.
Default Presenter UI
To make it even easier for you to integrate with installation-free sharing, we have added a default presenter UI that you can use to get started with. The default presenter UI will show toggles for all enabled options as well as buttons for change the screen source and for stopping the share session.
If you want to create a completely custom UI for your integration, you can disable the default presenter UI by passing useDefaultPresenterUI=false in your request to create a new share session.
Audio Conferencing and Video Conferencing
Our long-term goal at Screenleap has always been to make it ridiculously easy for you to enable live-collaboration on your website or web app. As a step towards achieving that goal, we are excited to also announce that you can now enable 2-way audio conferencing and video conferencing when using our new installation-free sharing option. This will allow you to give your presenters the ability to chat with their viewers through their computer’s microphone and speakers and also share their screen and webcam video with them. 2-way audio conferencing is currently in beta and video conferencing is currently in an experimental state, so they are not always guaranteed to work. Please alert us of any issues that you discovered so we can investigate them.
To enable 2-way audio conferencing, add enableComputerAudio=true to your create share session request. To enable video conferencing, add enableVideoConferencing=true to your create screen share request.
New API Defaults
We have updated some of the defaults that you can specify in your requests to create an API share session and in your viewer URL. Please note the following changes to the defaults:
includeDefaultPresenterUI – We are now supporting a default presenter UI for installation-free API share sessions. It will be enabled by default. If you would like to disable it so you can create your own custom presenter UI using our lower-level API calls, you will need to include includeDefaultPresenterUI=false in your create share session request.
showResize – This viewer URL parameter will now default to true. If you do not want the resize controls to be visible, please include showResize=false in the viewer URL.
showStop – This viewer URL parameter will now default to true. If you do not want the stop button to be shown to viewers, please include showResize=false in the viewer URL.
Even Easier Integration Coming Soon
Currently, we do not recommend using a JavaScript-only integration as it exposes your API credentials to everyone, which allows nefarious users to create share sessions using your account. To make it even easier to integrate with your website in the future, we are working to support a JavaScript-only integration that does not expose your API credentials so you don’t need to make a server-side call to create the share session. Please stay tuned for more information about this simpler integration option.
We Would Love Your Feedback
Please let us know what you think about our new installation-free sharing option and if they are any changes we can make to make it even more useful to you!
