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Add Live Interaction To Your Website Without Coding Using Screenleap’s New Integration Feature

By on February 8, 2022 in Screenleap

We are excited to announce that you can now add support for live interaction (screen sharing, video conferencing, audio conferencing, chat, and more) to your website using our new integration feature by simply adding a snippet of code to your website:

No additional coding is required!

You and your users will be able to take advantage of all of the benefits of Screenleap’s live-collaboration platform directly from your website without needing to use another app or online service—all you and your users need is a web browser. You can use our integration feature to streamline your sales process with your prospects, provide your customers with more effective support, collaborate more easily with external users, host your online classes directly from your website, and more.

Configuration

Configuring your Screenleap integration is easy: after adding the Screenleap integration code to your website, you will be able to configure your integration from the integration settings page. The integration settings page also allows you to customize the integration to fit your specific needs—without the need for any programming.

Example Integration

You can use our integration feature to enable all sorts of interactions on your website with your users and colleagues. One common interaction is to allow your customer support agents to be able to see your customers’ screens so they can provide them with faster and more effective support. An example integration with your support page could look like the following for your support agents:

Your support agents will be able to start a support session with your customers by asking them to go to your support page on your website. Your support agents can then go to the support page, start a support session, and select the customer whose screen they want to view. If the selected customer grants permission to share his/her screen, your support agent will be able to see his/her screen immediately from your website:

Best of all, your customers will not need to manually click on any share links or enter any share codes to join the support session: they will be automatically connected when the support session starts.

Please take a look at our integration use cases page to see more common uses cases for our integration feature, the benefits of using our integration feature for those use cases, and suggested configuration settings and demos for those use cases that you can try out.

Let Us Know What You Think

This release is the culmination of our 10-year journey to fulfill our original vision for Screenleap: to make it possible for you to easily add support for live-collaboration to your website so that you can interact in real-time with your users remotely just as easily as if they were sitting right next to you.

We would love for to hear your feedback regarding the new integration feature, how you are using it to improve your interactions with your users and colleagues, and anything we can add to make it work better for you. Please get in touch with us at support@screenleap.com.

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Full-Screen Video Conferencing Now Available For Your Meetings

By on July 7, 2021 in Screenleap

We are excited to announce that you can now share a full-screen video of yourself to your viewers using your webcam to introduce yourself and connect with your viewers during your meetings.

To enable full-screen video conferencing, click the Video button after starting your meeting.

Your viewers will see a full-screen view of what your webcam is sharing. Full-screen video conferencing differs from the previously-available embedded video feature in that your viewers will see a full-screen video of your webcam, whereas the embedded video feature shows your webcam embedded in your shared screen. To switch back to sharing your screen, click the Screen button.

If you do not want to allow video conferencing for your meetings, you can disable it from your user preferences.

Coming Soon

We hope you find the full-screen video conferencing features useful for your meetings. Please stay tuned for an announcement on how you can easily start branded meetings directly from your website without going to the Screenleap website! Please contact us at support@screenleap.com if you would like early access to this feature.

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Installation-Free Sharing Is Now Available for the Screenleap API

By on May 14, 2021 in Screenleap

We are excited to share that the installation-free sharing option that has been available on the Screenleap site is now available in our API. You will now be able to offer your users the ability to start share sessions from your website and allow them to interact with other users through screen sharing, 2-way audio conferencing, and video conferencing—all without needing anyone to install any software. All they need is a modern web browser.

Installation-Free Sharing

With this release, you will now be able to offer installation-free sharing and viewing to all your users who are using a modern desktop browser (Chrome, Edge, Firefox, and Safari). Viewers will be able to continue to take advantage of the convenience of installation-free viewing while presenters will now also benefit from the convenience and benefits of installation-free sharing. This includes never needing to worry about needing to install a native app in order to join a share session or having to worry about a mandatory app update at an inopportune time right before an important meeting.

Default Presenter UI

To make it even easier for you to integrate with installation-free sharing, we have added a default presenter UI that you can use to get started with. The default presenter UI will show toggles for all enabled options as well as buttons for change the screen source and for stopping the share session.

If you want to create a completely custom UI for your integration, you can disable the default presenter UI by passing useDefaultPresenterUI=false in your request to create a new share session.

Audio Conferencing and Video Conferencing

Our long-term goal at Screenleap has always been to make it ridiculously easy for you to enable live-collaboration on your website or web app. As a step towards achieving that goal, we are excited to also announce that you can now enable 2-way audio conferencing and video conferencing when using our new installation-free sharing option. This will allow you to give your presenters the ability to chat with their viewers through their computer’s microphone and speakers and also share their screen and webcam video with them. 2-way audio conferencing is currently in beta and video conferencing is currently in an experimental state, so they are not always guaranteed to work. Please alert us of any issues that you discovered so we can investigate them.

To enable 2-way audio conferencing, add enableComputerAudio=true to your create share session request. To enable video conferencing, add enableVideoConferencing=true to your create screen share request.

New API Defaults

We have updated some of the defaults that you can specify in your requests to create an API share session and in your viewer URL. Please note the following changes to the defaults:

  • includeDefaultPresenterUI – We are now supporting a default presenter UI for installation-free API share sessions. It will be enabled by default. If you would like to disable it so you can create your own custom presenter UI using our lower-level API calls, you will need to include includeDefaultPresenterUI=false in your create share session request.
  • showResize – This viewer URL parameter will now default to true. If you do not want the resize controls to be visible, please include showResize=false in the viewer URL.
  • showStop – This viewer URL parameter will now default to true. If you do not want the stop button to be shown to viewers, please include showResize=false in the viewer URL.

Even Easier Integration Coming Soon

Currently, we do not recommend using a JavaScript-only integration as it exposes your API credentials to everyone, which allows nefarious users to create share sessions using your account. To make it even easier to integrate with your website in the future, we are working to support a JavaScript-only integration that does not expose your API credentials so you don’t need to make a server-side call to create the share session. Please stay tuned for more information about this simpler integration option.

We Would Love Your Feedback

Please let us know what you think about our new installation-free sharing option and if they are any changes we can make to make it even more useful to you!

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Screenleap’s Next Evolution: Installation-Free Sharing With Add-On Support

By on February 17, 2021 in Screenleap

We are excited to share with you the next evolution of the Screenleap service. Our goal has always been to support installation-free sharing and viewing on all devices. Our latest release moves us closer to that vision and all the convenience and benefits that it brings to you.

With the latest release, you will now be able to take advantage of the benefits of installation-free sharing on all the major desktop browsers while still being able to use features that were exclusive to our Screenleap for Mac and Screenleap for Windows apps—namely the ability to share a portion of your screen using rectangle mode and the ability to share controls of your screen with your viewers.

Our installation-free sharing with add-on support has many advantages over the native apps:

  1. You can start sharing from any desktop computer without having to install any app. All you need is a web browser.
  2. We are able to provide your viewers with a sharper and clearer screen than possible with the native apps.
  3. Installation-free sharing uses less CPU than the native apps so your computer will run cooler, use less power (great for laptops), and allows you to use more apps simultaneously when sharing your screen.
  4. Installation-free sharing is more reliable than our native apps. Your meetings are less likely to end unexpectedly as a result.
  5. You do not need to worry about keeping your app up-to-date. As a result, your meetings are less likely to be delayed by an app update.

Installation-free sharing is now available on all desktop computers with a modern browser (Chrome, Edge, Firefox, and Safari). The add-on, which provides support for rectangle mode and control sharing, is currently available for Mac and Windows computers.

We hope you enjoy the added convenience and benefits provided by installation-free sharing with add-on support—especially when you are collaborating with external users, such as your prospects and business partners. Stay tuned for upcoming enhancements that will allow you to collaborate with your users without leaving your website.

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