Blog

Viewer Cam Feature Now Available on Screenleap for Mac app

We are excited to announce the general availability of the viewer cam feature for customers using the Screenleap for Mac app. The viewer cam is a small screen that appears below the control panel when a viewer starts viewing your screen.

It allows your presentations to run more smoothly by giving you a real-time view of what your viewers are seeing: you no longer have to ask your viewers if they are seeing what you are seeing before continuing with a presentation.

screen_share_viewer_camIf you change the slide on your screen and you see the new slide in the viewer cam, then you can be confident that your viewers are also seeing the same slide.

The viewer cam feature is available to customers on a paid plan. You can enable the viewer cam feature from your Settings & Preferences. You can hide the viewer cam during your screen share by clicking on it.

The viewer cam feature is currently only available for the Screenleap for Mac app, but it will be added to the Screenleap for Windows app in the near future.

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Schedule Your Screen Shares In Advance With Meetings

We are excited to announce the launch of a long-awaited feature: you can now schedule screen shares in advance using our meetings feature. Previously, you had to start a screen share before you could get the share code and share link needed to share with your viewers. Now, you can send the share links in advance.

To create a meeting, simply click on the Meetings link and then on the Create new meeting button. You can then enter information about the meeting and invite participants to it.

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Audio Conferencing Information

You can specify whether you want to omit the audio conferencing information, include information for our audio conferencing service, or provide your own. The audio conferencing information will be included in the email invitations sent to participants.

Meeting Invitations and Reminders

You can also specify whether you want us to automatically email invitations to the meeting participants. The invitations will contain a link that participants can click on to join the meeting. You can also specify whether you would like us to send a reminder to the meeting participants an hour before the meeting starts.

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To start a meeting, simply click on the Start button for the meeting.

The scheduled meetings feature is available on our Pro and Premium Accounts. All users with a Screenleap account will be able to try out the meetings feature until June 16 for free. Sign in now to give it a try.

We hope the meetings feature makes it even easier for you to share your screen. Please let us know what you think of it!

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Announcing Screenleap for Support: Easily View Your Users’ Screens

Screenleap has always been the easiest way for you to share your screen with others. Starting today with the launch of Screenleap for Support, it is now also the easiest way for you to see someone else’s screen.

How It Works

Viewing a user’s screen is a snap: you simply need to click a button on your dashboard to start a new support session and then send the generated share link to the user.

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Once the user clicks on the link and goes through a quick app install, you will be able to see the user’s screen.

If you’re in touch with your users by phone, you can direct them to click a link on your website that takes them to a page where they can enter a share code. Once they enter the share code that you tell them, they will share their screen with you after a quick app install.

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Benefits/Features

Please take a look at the detailed overview of the Screenleap for Support solution to learn more about its benefits and features.

Pricing

The Screenleap for Support solution costs $39/agent/month. A free 14-day trial is included with all new accounts.

 

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Screenleap Chat: Make Your Screen Shares More Interactive

A quickie from us this month: we are excited to announce the general availability of web chat. Web chat allows you to quickly communicate with your viewers during your screen shares without having to jump on a call with them.

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To take advantage of the web chat feature, you will need to sign in to the Screenleap site before starting your screen share. Once your screen share starts, you will see the top portion of the chat box at the bottom of the share page. If you click on the box, it will slide up to reveal the full chat box. You can then start sending messages to your viewers using the chat box.

Web chats need to be initiated by the presenter: viewers will not see the chat box until after the presenter has sent them the first message. Once a presenter sends a message, a chat box will appear for all the viewers and they will be able to reply using their chat box. Chat messages are sent to all participants of the screen share.

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We hope you find the web chat feature useful as a quick communication option when you don’t have access to a phone or when it’s inconvenient to use one.

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